About Us

ProTek is a fully integrated mobile maintenance and homecare solutions provider. Operating from its central helpdesk function, based in Muscat, Oman, we offer a fully mobile, app based service to allow us to provide the fastest and most cost effective solution to the market.

ProTek is powered by our flagship IFM business, Renaissance Services SAOG.


Renaissance Sevices SAOG is a leading international facilities management and service solutions company, listed in Oman on the Muscat Securities Market.

We offer world-class hard and soft facilities management, fully integrated IFM solutions and operate the Renaissance Villages, our unique and pioneering accommodation solution. Our clients trust us because of our commitment to them and our track record in safety, efficiency, green awareness and local value.

About Our Services

We offer the full spectrum of services to help household work better. Everything from creating standards of excellence ...

Air Conditioning

To ensure your families comfort, we clean, service, repair and install all forms of AC systems.

Electrical Systems

To keep your home working properly, we can test, repair and install all types of electrical systems.

Plumbing

To keep you all squeaky clean, we service, repair and install all of your plumbing needs.

Building Repairs

To ensure your home looks as good as new we carry out all forms of building repairs.

Home IT Solutions

To enhance your digital life we can design and install all forms of home IT systems including WiFi, CCTV and security.

Swimming Pools

To allow you to relax we can clean, repair and service your pool, pump and filters.

Pest Control

To keep your home free from unwanted guests we can protect your property and humanely dispose of all pests.

Landscaping

To allow you to enjoy the great outdoors we can provide you with landscaping solutions to suit all your needs.

How it Works

You can book a call for AC servicing or any other home repair service requirement right from your home. It's quite easy and here's how it works.

Register

Add your location

Make a request

Technician visit

Quotation

Client approval

Complete work

Payment

Feedback

The App

All the features incorporated in a single app. Helping you to deal with all home chores.

FAQ's

No all parts and material costs will be added to your final quotation once our technician has visited your location and assessed the work. We will endeavor to provide you with the most competitive price for all parts at the time, depending on manufacturer, budget and urgency of the work.
Yes. Our technician can accept card (credit or debit) and cash. Unfortunately, we cannot accept payment by cheque.
Yes you can register up to two locations on the app. If more locations are required please call our helpdesk to arrange.
Yes you can rearrange your appointment free of charge up to 1 hour for the scheduled arrival time, please just call our helpdesk. We will try to reschedule the appointment at a time that suits you. Unfortunately, any cancelled or rearranged appointments where our technicians are already en-route will be subject to our minimum call out charges as stated on our App.
Yes. During registration you will be asked to provide us with your landlord's address and local mobile number for pre-approval of all works to be paid for by them. You are then free to arrange services at a time to suit you. If your landlord lives outside of Oman a separate contract and payment system for any works will need to be set up. Please call our helpdesk to arrange. You are more than welcome to request any or all of the services offered by ProTek as a tenant.
Yes ProTek is covered by a comprehensive public indemnity insurance policy, which is available upon request. All workmanship completed by ProTek are covered by a 28 day warranty. All manufactures’ warranties for new products will be transferred to the client upon payment and completion of the works.

Contact Us

Contact Us

  • PO Box 1676, Al Mutrah, Muscat, Oman.
  • enquiries@protek-fm.com
  • +968-800 247 24 Toll Free Number

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